Privacy policy

We only collect what we need to run PROP101 for you:

• Your account details: name, email, phone number and city.
• What you add to your portfolio, like properties, loans, income and goals. This is up to you.
• Your learning: the courses you take, your progress and your quiz answers.
• What you post in the community, including any photos you choose to share.
• Properties you save, including ones you save with our browser extension.
• What you buy from us. Your card details go straight to our payment provider and never reach us.
• Basic information about how you use PROP101, like which pages you visit, so we can fix problems.

We never store your password in a form anyone can read.

We use your information to run your account, show your progress, power the tools and keep PROP101 safe. We also look at overall usage to work out what to improve.

We don’t sell your information, and we don’t use it for advertising.

When you ask our AI assistant a question, we send your question and the details it needs to answer to a secure AI service in Australia. Your questions aren’t used to train AI models.

AI answers are general information. Check big decisions with a licensed professional.

We share only what’s needed with the services that help us run PROP101, like hosting, payments, email and property data. They can only use it to provide their service to us.

Other members can see what you post in the community. A PROP101 coach can see your workspace only if you share it with them. We’ll also share information if the law requires it.

Your information is stored on secure servers in Australia. A few of the services we use, like our payment provider, may handle some details overseas, mostly in the United States. When that happens, we make sure your information is still protected.

We use one cookie to keep you signed in and a few more to remember your settings. We don’t use advertising or tracking cookies. Our website statistics don’t use cookies and can’t tell who you are.

We keep your information while you have an account. If you delete your account, we delete your personal information within 30 days. We keep records of payments for 7 years because tax law requires it.

Your information is encrypted when it’s sent and when it’s stored. We sign you out after a while and watch for unusual activity. If a data breach could seriously harm you, we’ll tell you and the Office of the Australian Information Commissioner.

You can ask to see the information we hold about you, fix anything that’s wrong or delete your account. You can change most details yourself in Settings. For anything else, just ask. It’s free, and we’ll reply within 30 days.

PROP101 is for adults. You need to be 18 or older to sign up.

If we make an important change, we’ll tell you by email or in the app before it takes effect.

Last updated 18 October 2026